Privacy Policy

1. Information We Collect

Personal Information

When you create an account with UpScoop, we collect the following personal information:

• Account Information: Name, email address, password (encrypted)
• Profile Information: Timezone, preferences, and settings
• Contact Information: Email for account-related communications

Usage Data

We collect information about how you use our service:

• Productivity Data: Tasks, habits, routines, journal entries, and notes you create
• Usage Analytics: Feature usage, session duration, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP addresses, access times, and error logs for service improvement

Automatically Collected Information

• Cookies and similar tracking technologies
• Session data and authentication tokens
• Performance metrics and error reports

2. How We Use Your Information

Service Provision

• Create and maintain your user account
• Provide access to productivity features and tools
• Sync your data across devices and sessions
• Generate analytics and insights for your productivity tracking

Communication

• Send account-related notifications and updates
• Provide customer support and respond to inquiries
• Notify you of service changes or new features
• Send security alerts and account verification messages

Service Improvement

• Analyze usage patterns to improve our features
• Debug technical issues and optimize performance
• Develop new productivity tools and enhancements
• Ensure service security and prevent abuse

3. Data Security and Protection

Enterprise-Grade Security

We implement industry-standard security measures to protect your information:

• Encryption: All data encrypted in transit (HTTPS/TLS) and at rest (AES-256)
• Password Security: Passwords hashed using bcrypt with 12 salt rounds
• Database Security: Multi-tenant architecture with complete user data isolation
• Access Controls: Role-based permissions and authenticated API endpoints
• Regular Backups: Automated, encrypted backups for data recovery

Note Encryption

Your personal notes are encrypted using AES encryption before being stored in our database. This means that even our administrators cannot read your private notes without your account access.

Data Isolation

Each user's data is completely isolated from other users. Our database architecture ensures that users can only access their own information, with no cross-user data exposure.

4. Information Sharing and Disclosure

We Do Not Sell Your Data

UpScoop does not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate (hosting, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect the rights, property, or safety of UpScoop or our users
• Business Transfers: In the event of a merger, acquisition, or asset sale

Anonymous Data

We may share aggregated, anonymized usage statistics that cannot be used to identify individual users for research, analytics, or business development purposes.

5. Your Privacy Rights

Access and Control

You have the following rights regarding your personal information:

• Access: View all personal information we have about you
• Update: Modify your account information and preferences
• Export: Download your productivity data in a portable format
• Delete: Permanently delete your account and all associated data
• Restrict: Limit how we process your information

Data Portability

You can export your productivity data (tasks, habits, routines, journal entries) at any time through your account settings in a standard, machine-readable format.

Account Deletion

You may delete your account at any time through your settings or by contacting us. Upon deletion, we will permanently remove your personal information and productivity data within 30 days, except where retention is required by law.

6. Cookies and Tracking

Essential Cookies

We use cookies and similar technologies for:

• Authentication: Keep you logged in and secure your sessions
• Preferences: Remember your settings and customizations
• Performance: Monitor service performance and identify issues
• Security: Detect and prevent fraudulent activity

Bot Protection

We use Cloudflare Turnstile for intelligent bot protection. This service helps us prevent automated attacks while maintaining a seamless user experience. Turnstile is privacy-focused and does not track users or collect personal information.

Cookie Control

You can control cookies through your browser settings, though disabling essential cookies may affect the functionality of our service.

7. Data Retention

Active Accounts

We retain your personal information and productivity data for as long as your account is active or as needed to provide you with our services.

Inactive Accounts

If your account remains inactive for more than 2 years, we may contact you about account deletion. If we cannot reach you, we may delete your account and associated data after providing reasonable notice.

Legal Requirements

We may retain certain information longer if required by law, for legal proceedings, or to protect our rights and interests.

8. International Data Transfers

UpScoop is hosted on secure cloud infrastructure. Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

We use industry-standard safeguards such as encryption, access controls, and contractual protections to ensure your data remains secure regardless of where it is processed.

9. Children's Privacy

UpScoop is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing an in-app notification

Your continued use of UpScoop after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your privacy-related inquiries within 30 days of receipt.

12. Regional Privacy Rights

European Union (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation:

• Right to be forgotten (erasure of personal data)
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities

California (CCPA)

California residents have specific rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights